Making you a lair

After all the calls since the 8 October 2018 and the most friendliest customer service (sarcastic meaning) tells you everytime and even send you a sms that they received the claim on the 9 October 2018 from Sandra De Costra. Alexander Forbes will phone you after the hello peter and make you a **** and say my claim was sunmitted only the 30 October 2018. So what on earth is Alexander Forbes now telling me wait another 2 months after waiting 2 months already for your provident fund to pay out. I just want to know each time i phoned and the sms and the said they received the claim call next week why **** to me even more making me a **** now. Really i would not recommend Alexander Forbes. I think they are like SARS wanted to let you money stay aslong as possible in there bank account for the interest. Really do not tell me my claim was received on the 30 October if Netcare confirmed that they send it through on the 9 Oct and Alexander Forbes send a mail and sms that they received it weekly say we working on your claim if there is no claim.