FN
Felicia N

1 reviews | Active since Jan 2014

19 Sept 2019, 17:26

LUMP SUM DECLARED BUT DIRECTIVE OUTSTANDING

Hi

I have sent an email to you however I have not received any feedback.

I have submitted my tax returns however I received an error message saying : LUMP SUM DECLARED BUT DIRECTIVE OUTSTANDING

I was advised that you need to issue out a directive to Sars in order for this to be amended – May I also get a a copy of the certificate.

Could you please do so asap

Regards, FM Nthebe

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply20 Sept 2019, 09:07
Official
Dear Felicia

Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.        

Kind Regards,

Kusha Naidoo



XDD-811