FN
Felicia N
1 reviews | Active since Jan 2014
19 Sept 2019, 17:26
LUMP SUM DECLARED BUT DIRECTIVE OUTSTANDING
Hi
I have sent an email to you however I have not received any feedback.
I have submitted my tax returns however I received an error message saying : LUMP SUM DECLARED BUT DIRECTIVE OUTSTANDING
I was advised that you need to issue out a directive to Sars in order for this to be amended – May I also get a a copy of the certificate.
Could you please do so asap
Regards, FM Nthebe
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Replies (1)Alexander Forbes Financial Services's replyOfficial
20 Sept 2019, 09:07Dear Felicia
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
XDD-811
Alexander Forbes Financial Services's reply20 Sept 2019, 09:07
Official
Dear Felicia
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
XDD-811
