RS
Roelof S
1 reviews | Active since Aug 2022
23 Apr 2025, 11:11
Lost the plot with 2pot system
It seems Alexander Forbes lost the plot with 2pot applications.
I registered claim 46 days ago without any reply whatsoever
Helpful (0)
Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
23 Apr 2025, 11:19Dear Roelof
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply23 Apr 2025, 11:19
Official
Dear Roelof
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
RS
Roelof S's updateReviewer Update
24 Apr 2025, 07:33Alexander Forber responded very quick and effiently on my complaint.
I am truly satisfied.
I am truly satisfied.
RS
Roelof S's update24 Apr 2025, 07:33
Reviewer Update
Alexander Forber responded very quick and effiently on my complaint.
I am truly satisfied.
I am truly satisfied.
Alexander Forbes Financial Services's replyOfficial
24 Apr 2025, 07:45Dear Mr Roelof
We appreciate you taking the time to share this positive feedback with us. I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day. Kind RegardsCustomer Insights and Escalation
We appreciate you taking the time to share this positive feedback with us. I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day. Kind RegardsCustomer Insights and Escalation
Alexander Forbes Financial Services's reply24 Apr 2025, 07:45
Official
Dear Mr Roelof
We appreciate you taking the time to share this positive feedback with us. I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day. Kind RegardsCustomer Insights and Escalation
We appreciate you taking the time to share this positive feedback with us. I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day. Kind RegardsCustomer Insights and Escalation