KZ
Khukzar Z

1 reviews | Active since Mar 2025

14 Mar 2025, 07:46

long sad wait

made a claim 12 days ago (#***) but the claim is now on 6 days and the claim has only been registered and in my understanding the turn around is 20 days funny how i have to wait so long for money that i have worked for very sad

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply14 Mar 2025, 08:09
Official
Dear  Khukzar,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation