TX
Trevor X
1 reviews | Active since Apr 2022
03 Oct 2025, 20:30
Lies and incompetence
Stay away from this company. My mom is 77 and she had surplus money on her pension fund. Since August they been telling her, her money is ready she must wait for from the administrators to release it. It’s October now still nothing. Every time she calls they say, “The administrators got the wrong number” she’s given them her number about 3 times now. Do your future self a favour and stay away from Alexander Forbes
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Alexander Forbes Financial Services's replyOfficial
06 Oct 2025, 08:08Dear Trevor,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply06 Oct 2025, 08:08
Official
Dear Trevor,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience