1 reviews | Active since May 2025
Lies and Empty Promises
I'm really disappointed in Alexander Forbes as they just can't seem to pay out my provident fund I've been waiting since last year it all started with fairsure the didn't pay out all my money then the my previous employer changed fund administrators to Alexander Forbes since September 2025 I've been waiting for Alexander Forbes to pay out my money but always promises and never deliver first i would have recieved my money on the 17th of December 2025 then it would have been the 26th of January 2026 then it would have been the 3rd of December 2026 but still nothing everytime they say the freezing period isn't over yet and the don't know when it will be but people out here are starving cause you people don't want to pay out my money my family can't eat cause of you you keep making promises but can't deliver on them lies and deceit the bank already repossessed my car now the banknis coming for my house so do you think it's fair what you guys are doing to me
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience