LA
Lyle A

1 reviews | Active since Oct 2024

11 Oct 2024, 07:38

Lackluster

The amount of times I got asked to forward a copy of my bank statement and ID for my payment to be processed only for nothing to come of it is infuriating, still getting the run-around for a payment made over a month ago supposedly and it seems as if they're *********** across the board at Forbes because they have the professionalism of a Shoprite cashier with a bad attitude and I think this company should change their name from Alexander Forbes to Alexander *****s that'd be more befitting for a company this lackluster and dishonest. Keep your investments away

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply11 Oct 2024, 16:07
Official
 Dear  Lyle,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalations