LA
Lauren A
1 reviews | Active since Oct 2025
23 Oct 2025, 16:28
I've been waiting over 6 weeks for my withdrawal from my pension fund
I've been waiting over 6 weeks for my withdrawal from my pension fund. Two people submitted a directive to SARS and then it was null and void
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
24 Oct 2025, 10:57Dear Lauren,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply24 Oct 2025, 10:57
Official
Dear Lauren,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience