VP
Viljoen P
1 reviews | Active since Jul 2019
03 Jul 2019, 12:59
Is there anyone in customer support??
Thirty wasted minutes and two emails later, haven't been able to get in touch to solve a very basic request. Can't believe this the level of service for a company that's still running.
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
03 Jul 2019, 13:30Dear Viljoen P
Thank you for taking the time to advise us of the service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
Thank you for taking the time to advise us of the service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
Alexander Forbes Financial Services's reply03 Jul 2019, 13:30
Official
Dear Viljoen P
Thank you for taking the time to advise us of the service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
Thank you for taking the time to advise us of the service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
VP
Viljoen P's updateReviewer Update
03 Jul 2019, 13:48Thank you for the quick response.
VP
Viljoen P's update03 Jul 2019, 13:48
Reviewer Update
Thank you for the quick response.