LR
Leota R
1 reviews | Active since Feb 2019
08 Jul 2024, 10:04
irp5
I have been trying to get my IRP 5 from Alexander Forbes for a while, they never rreply to emails or calls ,this is very frustrating and a difficult company to deal with.
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Alexander Forbes Financial Services's replyOfficial
08 Jul 2024, 12:51Dear Leota,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply08 Jul 2024, 12:51
Official
Dear Leota,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations