JJ
Johannes J

1 reviews | Active since May 2023

29 Jan 2026, 16:00

Investment gone wrong

I hane a policy at Alexander Forbes Direct. Since 14 December 2006 paying this policy, now 29 January 2026 there is not sutch cover. So Where did all my money went. I have two email ref no, but nothing. They keep on refering to start over with my reqeust.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply29 Jan 2026, 16:02
Official
  Dear   Johannes

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint. 
 
We will investigate your complaint and provide feedback on the contact details provided.   
 
Regards 
Alexforbes Customer Experience