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zandi Sibozo-Ndima

1 reviews | Active since May 2014

25 Jul 2016, 15:20

Internal bank validation process rejecting payment for a second time

<p>After about 20 phone calls last week subsequent to receiving an sms telling me that my payment was rejected due tointernal bank validation processes, I took it upon myself to help AF to resolve the issue (which I was told was related to the incorrect capture of my double barrel surname), my payment gets rejected again! What the hell is going on over at AF? I'm beginning toto think that this rejection is a conspiracy to not pay me what's due me. Somebody sort this out NOW!</p>

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply26 Jul 2016, 04:06
Official

Dear Zandis,

Thank you for taking the time to advise us of the delays in your claim.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Please note that we will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Kusha Naidoo