Intention to take legal action

I contacted Alexander Forbes today (after my complaint on Hello Peter on 4/12/15 was not responded to). I spoke to a lady who solemnly promised to get back to me with the information that I have been begging for. Of course, as is the norm with this company - NO PHONE CALL!<br> I will now incur the expense of instructing an attorney to obtain a court order to compel Alexander Forbes to provide me with the information that I require from them - the cost of which will be recovered from Alexander Forbes as will be requested in the court order.<br> I will move my pension fund as soon as I can to another company!