Insurance claim

Very frustrated with the service. I don't know why it takes so long to process a claim especially after submitting all required documents. Since early March 2020 till toady 16 July 2020 the claim is not yet finalised. If you try to make a follow up you get more and more frustrations. No one is ready to talk to you. They just transfer your call and thats it, you just listen to the back ground music till you are switched off. You call again, the the same thing happens.

You try to reach out via emails and no one responds to you. You email again 4 -5 times and still no response. You call again the cycle begins.

Tichaona Marumahoko