SR
Seebooseasaw R
1 reviews | Active since Aug 2024
11 Sept 2024, 06:32
Information captured incorrectly
Anyone to help?? How possible is it that you have wrong details in your profile? Like someone's ID number and a different name? Been calling since last week and sending email regarding this .. with no assistance
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Alexander Forbes Financial Services's replyOfficial
11 Sept 2024, 08:01Dear Sibusiso At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply11 Sept 2024, 08:01
Official
Dear Sibusiso At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations