EN
Enez N

1 reviews | Active since Jan 2014

04 Nov 2019, 12:08

inept call agents

worst experience with these inept professionals.

trying to get my pension fund withdrawal- but literally sending one from pillar to damned post. it's damned frustrating. they are so quick to take your money every month, but when you want it back, you have to jump through damned hoops, and literally phone them evey damned day, to still have nothing moving. it's been 3 months now... and i'm still waiting.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply05 Nov 2019, 06:57
Official

Dear Enéz
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.        
Kind Regards,
Kusha Naidoo

LHK-423