SB
Stefan B

1 reviews | Active since Jun 2016

03 Jan 2020, 16:06

INCORRECT TAX DIRECTIVE

To whom it may concern.

My client has been struggling for a very long time to sort out his taxes for 2017. After numerous disputes with Sars, Sars has identified that the error might be on your side.

It seems that there was an additional tax directive accidentally issued for my client. This has created a very big tax liability for my client, and we are really battling with Sars. Sars are threatening to take further legal actions, as my client can't afford to settle the amount outstanding and essentially it should actually not have been a payable amount.

Kindly contact BENTAB GROUP PENSION PLAN to cancel the Lump Sum Directive for directive number ***6.

Your assistance in this matter will be greatly appreciated. Please note that we are really pressed for time, as we don't want this to negatively affect my client's credit history and score further than it already has.

Kind regards

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply06 Jan 2020, 07:15
Official
Dear Stefan, 

Thank you for taking the time to advise us of the poor service that you experienced.

I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.

I will investigate your query and provide feedback with the contact details provided.        

Kind Regards