KH
Kirsten H

1 reviews | Active since Dec 2017

04 Dec 2017, 09:52

Incorrect IRP5 and lack of answer at call center

An incorrect IRP5 was issued to SARS and I urgently need to get this corrected. However, no one answers calls at the call center and you are kept on hold with the call going unanswered. It is beyond frustrating and just seems ***********.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply04 Dec 2017, 10:07
Official

Dear kirstenlapping,

Thank you for taking the time to advise us of your complaint.

I hereby acknowledge receipt, and apologise for the inconvenience caused.

Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Kusha Naidoo