CM
Charmaine M
1 reviews | Active since Jul 2016
26 Nov 2020, 09:55
Incorrect IRP5
I’ve been trying to call your offices but no responses just an automated machine.
My IRP5 that was submitted by AF to SARS for my payout when I left my previous company is incorrect. The figures on the IRP verses the tax certificate from AF are incorrect and therefore SARS is unable to process my return. It is out by R63,42.
Please rectify this.
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Alexander Forbes Financial Services's replyOfficial
27 Nov 2020, 10:23Dear Charmaine M
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
Client Services
XFW-827
Alexander Forbes Financial Services's reply27 Nov 2020, 10:23
Official
Dear Charmaine M
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
Client Services
XFW-827