JK
Jolene K
1 reviews | Active since Oct 2015
14 Oct 2015, 12:53
Incorrect Feedback
I was contacted regarding a surplus payout from the Bidvest pension fund at Alexander Forbes in May 2015. All forms was completed and sent off. Initially we were told it would take about 6-8 weeks, but this did not happen. Then I was told 15 September 2015, which also didn't happen. After me numorously following up and getting different dates I'm now quite fed up. The next promise is before end October 2015 but I'm sceptical, can someone help please.
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Alexander Forbes Financial Services's replyOfficial
14 Oct 2015, 13:08Hello J & PG Kruger,
Thank you for taking the time to advise us of the delays in your unclaimed benefit claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the delays in your unclaimed benefit claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Alexander Forbes Financial Services's reply14 Oct 2015, 13:08
Official
Hello J & PG Kruger,
Thank you for taking the time to advise us of the delays in your unclaimed benefit claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the delays in your unclaimed benefit claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo