***********, lack of feedback

I have logged a complaint about missing provident funds about 6 weeks ago to AF head office. After speaking to a consultant, it was confirmed that my AF online account was hacked in 2017 and nobody noticed this??? Surely the company should have some form of security feature to prevent this?

How does 300k go missing? *****? Bribery?? Incompetence???

There is over 300k missing and I got the payout roughly 7 weeks ago but the payout did not match my latest statement.

I have tried how many times to make contact with the claims department but they are either in meetings or just do not bother to respond on email.

I still have unresolved questions which need answers, so that I can provide my attorney with evidence.

How can AF ignore a request of such urgency?

What happened to client service in this God forsaken country???

PLEASE FOR THE LAST TIME AF... R E S P O N D!!!!!!!!!!