CvdW
Christo van der Westhuizen
1 reviews | Active since Jan 2021
09 Jan 2021, 05:05
*********** & Inconsistant.A mess!!!
This company delays pay outs with all kinds of excuses, while gaining all the interest on your investment. Internally they are a mess, inconsistent and ***********.Their lack of service is shocking! We've been waiting for more than a year for provident payout, while they keep adding 3-5 days with each call or finds something more you have to submit.Their staff conveniently switches digits around when capturing your ID or bank account nr, blames you and increase the delay. Strongly avoid this company!
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Alexander Forbes Financial Services's replyOfficial
11 Jan 2021, 14:59Dear Christo At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards( RRE-551 )Client services
Alexander Forbes Financial Services's reply11 Jan 2021, 14:59
Official
Dear Christo At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards( RRE-551 )Client services