kK
kgodisoedwin K

1 reviews | Active since Apr 2017

28 Jun 2022, 07:27

*********** bunch of people.

I have left my previous employer on the 27th May, last contribution over a year, claims forms sent on the 30th of May. When you call consultants they tell you different stories, was previously told 4-6 weeks, now that I'm my 6th week, they are telling me about 6 weeks. Don't try me, I will be posting on all social platforms, will lodge a complaint with the NCR as well as the Ombud.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply28 Jun 2022, 07:46
Official
Dear Ngwato M
 
Thank you for taking the time to advise us of the delays in your claim. 
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused. 
I will investigate your query and provide feedback with the contact details provided.      
 
Kind Regards, 
 
Customer Insights and Escalations 
AAAA-5350