kK
kgodisoedwin K
1 reviews | Active since Apr 2017
28 Jun 2022, 07:27
*********** bunch of people.
I have left my previous employer on the 27th May, last contribution over a year, claims forms sent on the 30th of May. When you call consultants they tell you different stories, was previously told 4-6 weeks, now that I'm my 6th week, they are telling me about 6 weeks. Don't try me, I will be posting on all social platforms, will lodge a complaint with the NCR as well as the Ombud.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
28 Jun 2022, 07:46Dear Ngwato M
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5350
AAAA-5350
Alexander Forbes Financial Services's reply28 Jun 2022, 07:46
Official
Dear Ngwato M
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5350
AAAA-5350
