JM
Jenita M
1 reviews | Active since Dec 2015
06 Nov 2018, 12:26
*********** and unable to understand!!
Sad to say that their call centre consists of untrained staff. *********** people who are unable to assist one. They lie amd cannot understand queries. This is a disgrace of a huge institution. Get your staff trained!!!!
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
06 Nov 2018, 12:29Good day
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Lebo Mokoena
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Lebo Mokoena
Alexander Forbes Financial Services's reply06 Nov 2018, 12:29
Official
Good day
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Lebo Mokoena
Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Lebo Mokoena
JM
Jenita M's updateReviewer Update
06 Nov 2018, 12:55Quick to respond on a complaint. Yet unable to complete easy tasks. Shame!!
JM
Jenita M's update06 Nov 2018, 12:55
Reviewer Update
Quick to respond on a complaint. Yet unable to complete easy tasks. Shame!!