PN
Phindile N
1 reviews | Active since Sept 2022
03 Jul 2025, 18:37
Incompetence, no help even after wasting my money calling
I have been emailing and calling alexander Forbes as I can not access my profile on their platforms. No one cared to assist me. This is so frustrating. Such an *********** service.
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Alexander Forbes Financial Services's replyOfficial
04 Jul 2025, 10:56Dear Phindile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Jul 2025, 10:56
Official
Dear Phindile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations