RC
Retha C

1 reviews | Active since Sept 2015

08 Apr 2026, 16:05

Incompetence?

On the 9th of March 2026 I have submitted a claim to Alexander Forbes and received an acknowledgement of receipt e-mail. Since then no correspondence has been received after enquiries from me.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply08 Apr 2026, 17:06
Official
Dear Ms Coetzee

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience