AA
Ash A

1 reviews | Active since Oct 2013

30 Oct 2020, 03:00

Incompetence !

I submitted an enquiry for unclaimed benefits from the: Fund name: AF STAFF RETIREMENT FUND [BLK] and the Alexander Forbes Unclaimed Benefit Provident Preservation Fund

I have basically begged for confirmation of what documentation is required for me to submit a claim for these unclaimed benefits as well as a benefit statement; without reponse.ᐧ

I now understand why the FSCA and media reports billions in unclaimed benefits. It is because companies like Alexander Forbes are too *********** to pay them out.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply02 Nov 2020, 08:40
Official
Dear Ash A
 
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.      
 
Kind Regards,

Client Services

CMU-147