AM
Aphiwe M
1 reviews | Active since Apr 2023
11 Apr 2023, 12:31
I'm really disappointed
I got dismissed from work on the 20th February same day I submitted my withdrawals claims. Today I called to find out about my claims the lady told me they never received my claims... How's that possible?
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Alexander Forbes Financial Services's replyOfficial
11 Apr 2023, 12:59Dear Aphiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply11 Apr 2023, 12:59
Official
Dear Aphiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations