I’m livid with the level of incompetence!!!!!

I’m livid with the level of service at AF and I’m convinced that I will no longer do business with you. I will also advise all my business associates, acquaintances and family not to use your products.

When I initially joined the company I was working for I had to submit my documents for the provident fund with AF because they are their resident service provider, I did not have a issues and the process was seeming less and money was being deducted from my salary for the fund. I’ve resigned from that company and AF does not want to payout my investment because I would to take it elsewhere. The consultant dealing with my case is Kiren Singh, I submitted all LEGAL documents they requested bank statement, ID and marriage certificate. Kiren Singh comes back to me saying my bank statement does not have marriage surname and therefore they will not pay. I’ve advised that I have not changed my surname as yet therefore my ID, my bank accounts, cellphone contracts and other contractual obligations still have my ****en surname. It makes no sense why AF is insisting I change my bank account surname when I’ve advised that my ID is still my ****en surname.

PAYOUT MY MONEY TODAY AS I’VE SUBMITTED LEGAL DOCUMENTATION AS REQUESTED. IT’S BEEN OVER 3 WEEKS AND NO RESPONSE FROM YOU.