MN
Masontaha N
1 reviews | Active since Feb 2021
23 Feb 2021, 13:21
Im john masoabi
I'm john masoabi Alexander Forbes is a very bad financial institute I retired last year on June from there I only receive 15 % of my retirement funds and I went there to sandton to follow up then I have been told that my retirement funds is invested for 10 years and it's without my concern after that they sent me the proof of payment for ather person who's using capitac a/c but they were using my names on that certain account so what I want is my finds to be deposited in to my bank account
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Replies (1)Alexander Forbes Financial Services's replyOfficial
23 Feb 2021, 14:34Dear John, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services
Alexander Forbes Financial Services's reply23 Feb 2021, 14:34
Official
Dear John, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services
