BP
Brenda P
1 reviews | Active since Apr 2013
04 Sept 2024, 11:52
IGNORING A CUSTOMER WILL NOT RESOLVE A PROBLEM
I have been in contact with Alexander Forbes for more than 3 months. I have communicated with numerous people via my email still without any assistance . I have even now communicated with complaints department without any assistance . Dipuo Fakude - please respond to my complaint and lets resolve this issue .
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Alexander Forbes Financial Services's replyOfficial
04 Sept 2024, 12:02Dear Brenda ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Sept 2024, 12:02
Official
Dear Brenda ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations