FK
Fundisisa K
1 reviews | Active since Nov 2019
16 Feb 2022, 14:36
If your employer is keeping your provident / pension funds with alexander forbes, just know you working for a ******* company. A Forbes is a PROFESSIONAL ****!!
If your employer is keeping your provident / pension funds with alexander forbes, just know you working for a ******* company
The first claim I made was in 2012, with Ceramic Company. Which they only paid out now in January 2022 (10years later). And the payment was made only because SARS picked up a ***** tax directive from Alexander Forbes
I have made my second claim mid December with my last employer. I have since been waiting three months later. On my last review they claimed they will investigate and send me feedback. And that has been a month ago. No feedback, no communication, nothing. A PROFESSIONAL ****!!!
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
17 Feb 2022, 12:55Dear Fundisisa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply17 Feb 2022, 12:55
Official
Dear Fundisisa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
FK
Fundisisa K's updateReviewer Update
18 Feb 2022, 01:01This nonsense of playing hide and seek with people's money and paying literally after 10years must end.
A woman claiming to be Roxene from a Forbes phone me this morning after my review claiming she has never received a claim form from Actom (my previous company), but when I phone Actom's HR she confirm all documents with final contributions were sent through to aforbes.
People if you never received the documents/claim form why on February 7 at 10:10AM you sent an email to me and section14team@forbes stating... ... statement, as a result of the finalisation of the recent Transfer of funds as per my request.
You people are a Flippin Professional ****!
I am definitely NOT working for/with any company associated with you in future!
A woman claiming to be Roxene from a Forbes phone me this morning after my review claiming she has never received a claim form from Actom (my previous company), but when I phone Actom's HR she confirm all documents with final contributions were sent through to aforbes.
People if you never received the documents/claim form why on February 7 at 10:10AM you sent an email to me and section14team@forbes stating... ... statement, as a result of the finalisation of the recent Transfer of funds as per my request.
You people are a Flippin Professional ****!
I am definitely NOT working for/with any company associated with you in future!
FK
Fundisisa K's update18 Feb 2022, 01:01
Reviewer Update
This nonsense of playing hide and seek with people's money and paying literally after 10years must end.
A woman claiming to be Roxene from a Forbes phone me this morning after my review claiming she has never received a claim form from Actom (my previous company), but when I phone Actom's HR she confirm all documents with final contributions were sent through to aforbes.
People if you never received the documents/claim form why on February 7 at 10:10AM you sent an email to me and section14team@forbes stating... ... statement, as a result of the finalisation of the recent Transfer of funds as per my request.
You people are a Flippin Professional ****!
I am definitely NOT working for/with any company associated with you in future!
A woman claiming to be Roxene from a Forbes phone me this morning after my review claiming she has never received a claim form from Actom (my previous company), but when I phone Actom's HR she confirm all documents with final contributions were sent through to aforbes.
People if you never received the documents/claim form why on February 7 at 10:10AM you sent an email to me and section14team@forbes stating... ... statement, as a result of the finalisation of the recent Transfer of funds as per my request.
You people are a Flippin Professional ****!
I am definitely NOT working for/with any company associated with you in future!