1 reviews | Active since Jun 2023
I want them to pay the late was contrubiting for the kids now the childs are suffering when they take money for intrest they must pay back thats what l want if not they should write down the reasons
For the past 4 years l am struggling with a payment of the case CRM*** I made a claim in 2020 . After the death of the late Cythia Botha they have been stories, if not investigation its the son is not alive . In 2023 with the help of Hellopeter l managed to get some help of 1600 . They also paid school fees of 2024 on 28 August 2023 but no transport was paid and stationery, no current school fess , thats when l indicated to them the child is at school transport is R900.00 school fees is R1800 l send the proof of payment and school account but l have finished the year paying alone transport and school fees. Today the 21/11/2023 l got a call from them saying they can't pay back. Reasons was not put in writing l send my request in writing, but l got a call. lhave ask which year you are not paying and what are you not paying .School fees ,medical bills ,transport or food which one are they not paying. All the proof was sent to them first they wanted bank accounts of which l have sent .Today they cant pay l want to know why they are not paying from when and what was supposed to be done. L also want it in writing . What is the benefit of having the Alexernder if it can't take care of the kids of the late ?what was the child eating dressing medical bills pre school for 4 years .?
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
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Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
i still want to know what the child was eating clothing medicals bills what does your policy say when someone is dead. How long do you take to pay. How many families have you done the same thing. Are you there to gain or to make your promises is this helpful or a away of making money out of dead people or making? money out of them killing the future of the young ones. The child needed Pree school like every child even yours. For 4 years the child was not getting help from the fund which advertise as a solution to such emergencies yet nothing.The boy is starting grade one without any help from this fund it needs to go to media every time for it to responds .
i want my payback it was their duty they took money every month from the late pay as promised .
i still want to know what the child was eating clothing medicals bills what does your policy say when someone is dead. How long do you take to pay. How many families have you done the same thing. Are you there to gain or to make your promises is this helpful or a away of making money out of dead people or making? money out of them killing the future of the young ones. The child needed Pree school like every child even yours. For 4 years the child was not getting help from the fund which advertise as a solution to such emergencies yet nothing.The boy is starting grade one without any help from this fund it needs to go to media every time for it to responds .
i want my payback it was their duty they took money every month from the late pay as promised .