PN
Portia N
1 reviews | Active since Aug 2020
10 Sept 2024, 11:14
I want my money ,stop delaying my claim
I have resigned from my previous job and before 2pot but my claim has been finilized , thier whatsapp is blocked ,struggling to get through them.its been over 6 weeks now. This is unprofessional and unacceptable for me to call and sending emails on daily basis following up but with no luck. I Need my money ,.whats seems to be the delay . Why put 2 pot people first before my claim.
I will be reporting to all social platforms and I would never advise any to trust you.
Helpful (0)
Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
10 Sept 2024, 11:30Dear Portia ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Sept 2024, 11:30
Official
Dear Portia ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
PN
Portia N's updateReviewer Update
10 Sept 2024, 11:46I have been sending emails over and over again ,im really disappointed at your service . Whatever i was planning to do through Alexander Forbes wont be possible anymore as I will have to keep running at yalls back like dog for something that could have been sorted.
PN
Portia N's update10 Sept 2024, 11:46
Reviewer Update
I have been sending emails over and over again ,im really disappointed at your service . Whatever i was planning to do through Alexander Forbes wont be possible anymore as I will have to keep running at yalls back like dog for something that could have been sorted.
Alexander Forbes Financial Services's replyOfficial
10 Sept 2024, 11:54Dear Portia
Please be advised that one of our specialists will be in contact with you.
Please be advised that one of our specialists will be in contact with you.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Sept 2024, 11:54
Official
Dear Portia
Please be advised that one of our specialists will be in contact with you.
Please be advised that one of our specialists will be in contact with you.
Kind Regards
Customer Insights and Escalations