MM
Mpho M

1 reviews | Active since Apr 2019

22 Nov 2025, 23:44

I want my money!!!!

I want my money. what is the hold up? no one even updates me, i have to constantly reach out, they don't respond to emails, people lack customer service, it is non existent. I left my previous work in august but here we are end of November still fighting for my money

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply24 Nov 2025, 10:17
Official
Dear Mpho, 

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint. 
 
We will investigate your complaint and provide feedback on the contact details provided.   
 
Regards 
Alexforbes Customer Experience 
MM
Mpho M's update25 Nov 2025, 09:23
Reviewer Update
stop being ********s, your agents are busy saying there is a 3 month hold for retails? why? stop making ******** agreements with companies, i left the company in august, all my papers are in order, there shouldn't be any more hold up beyond this, process my application and give me whats due, tired of these automatic messages and agents that just say what they want and not willing to help