SP
Snenhlanhla P
1 reviews | Active since Dec 2024
17 Dec 2024, 16:01
I want my money
My claim was submitted on the 23rd of October already by my employer till this day I have not received my funds. Called in last week on the 11/12/24 that’s when I was told that I should send some documents No one has ever tried to reach out.. After sending the out standing documents it’s only today that I get to be told that I should send my ID No one communicates and give a proper directive.. Why is it me who must take an initiative to call only to be told about outstanding documents..😡😡
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Alexander Forbes Financial Services's replyOfficial
17 Dec 2024, 17:25 Good day
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply17 Dec 2024, 17:25
Official
Good day
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation