LH
Lisle H
1 reviews | Active since Feb 2018
11 Oct 2024, 09:30
I want my money
My two pot withdrawals, i am at my wits end your lines are not going through whatsapp is off emails are not being responded to. How can I initiate my withdrawal af connect is not linking my savings on the af connect system
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
14 Oct 2024, 07:44Dear Lisle
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply14 Oct 2024, 07:44
Official
Dear Lisle
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations