SM
SHALOME M
1 reviews | Active since Nov 2017
29 Sept 2024, 07:31
I want my money
I am still waiting on feedback regarding my 2 pot. It's been 16 working days now and my tracker is stuck on assessment, the days keep resetting on the tracker buy no movement.
Please pay my money.
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 12:11Dear SHALOME,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 12:11
Official
Dear SHALOME,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
SM
SHALOME M's updateReviewer Update
30 Sept 2024, 13:03That is what you have been saying "investigation" I want my money, inworked hqrd for that money.
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SHALOME M's update30 Sept 2024, 13:03
Reviewer Update
That is what you have been saying "investigation" I want my money, inworked hqrd for that money.