I try to get hold of you!!!

I need to speak to someone urgently. I work at Standard bank and they manage the retirement fund that was a huge mistake by the bank! I turned 60 and wanted some information...forms were sent to me. This mroning I received a mail that my funds have been moved. I am continueing to workand willk still contribute to the fund. I need to speak to someone. I have phoned 6 times..held on fo 30 minutes at a time and hear the wholke time that a high volumes are experienced...make a plan! Please let a knowledgeable person with my information at hand phone me.