TM
Thembelihle M
1 reviews | Active since Apr 2023
07 Sept 2023, 11:57
I have been querying about my father's disability pension fund from November 2022 up until now I'm not getting a proper feedback
I have been querying about my father's disability pension fund from November 2022 up until now I'm not getting a proper feedback. I recently wrote on HelloPeter and I received an email form them stating they will be having a meeting regarding the matter on Monday and will give me feedback after the meeting, I haven't received any feedback I guess the meeting is still on🤷🏽♀️
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
07 Sept 2023, 12:15Dear Thembelihle
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply07 Sept 2023, 12:15
Official
Dear Thembelihle
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations