I am homeless with 3 minors because of Alex Forbes

I am so angry at Alex Forbes it's day two of being homeless kwi 3 minor kids because you not paying me my money, what do I need to do in order to get my money I have been sent from pillar to post, asked to submit documents which I did but nothing is happening not even communication from your end nothing.

Amogelang Mongwegelwa promise to have my query resolve and promised to communicate with me and that was a lie, why are you doing this to me? I am unemployed and have kids to feed but you with holding my money why