MM
Mbuso M
1 reviews | Active since Mar 2023
22 Mar 2023, 18:15
How can you pay my provident fund to sars
This company is being sending me for pillar to post about my provident funds, they told about my payments it's being processed I, will receive my claim with 72hours Now they send me approve of payment they my money paid Sars.
They are a **** and how can you pay my funds to Sars not mine.
I, am peaced off
Helpful (0)
Replies (5)0
Replies (5)
Alexander Forbes Financial Services's replyOfficial
23 Mar 2023, 08:42Dear Mbuso
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply23 Mar 2023, 08:42
Official
Dear Mbuso
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
MM
Mbuso M's updateReviewer Update
23 Mar 2023, 19:56The time I worked for this funds and the time I you deduct my funds in my salary Sars was not included or involved so why now Sars takes all my money.
It's true that you investment companies you are ****s.
Why you did involved me in the fist place and tell me you are going to my funds to SARS.
You just do things involving the policy holder or the fund holder, so your company does not put their clients first.
Your company it's failing to follow the treat costomer fairly principle.
Honestly speaking me myself and I will never trust your company or recommend, someone to you. I, am so disappointed in Alexandra Forbes. You do things without our Consolation.
So why did you send me an email and say my funds will reflect in my account within 72hours. You just fool out of me
😡😡😡😡😡😡😡😡😡
It's true that you investment companies you are ****s.
Why you did involved me in the fist place and tell me you are going to my funds to SARS.
You just do things involving the policy holder or the fund holder, so your company does not put their clients first.
Your company it's failing to follow the treat costomer fairly principle.
Honestly speaking me myself and I will never trust your company or recommend, someone to you. I, am so disappointed in Alexandra Forbes. You do things without our Consolation.
So why did you send me an email and say my funds will reflect in my account within 72hours. You just fool out of me
😡😡😡😡😡😡😡😡😡
MM
Mbuso M's update23 Mar 2023, 19:56
Reviewer Update
The time I worked for this funds and the time I you deduct my funds in my salary Sars was not included or involved so why now Sars takes all my money.
It's true that you investment companies you are ****s.
Why you did involved me in the fist place and tell me you are going to my funds to SARS.
You just do things involving the policy holder or the fund holder, so your company does not put their clients first.
Your company it's failing to follow the treat costomer fairly principle.
Honestly speaking me myself and I will never trust your company or recommend, someone to you. I, am so disappointed in Alexandra Forbes. You do things without our Consolation.
So why did you send me an email and say my funds will reflect in my account within 72hours. You just fool out of me
😡😡😡😡😡😡😡😡😡
It's true that you investment companies you are ****s.
Why you did involved me in the fist place and tell me you are going to my funds to SARS.
You just do things involving the policy holder or the fund holder, so your company does not put their clients first.
Your company it's failing to follow the treat costomer fairly principle.
Honestly speaking me myself and I will never trust your company or recommend, someone to you. I, am so disappointed in Alexandra Forbes. You do things without our Consolation.
So why did you send me an email and say my funds will reflect in my account within 72hours. You just fool out of me
😡😡😡😡😡😡😡😡😡
Alexander Forbes Financial Services's replyOfficial
24 Mar 2023, 09:47Dear Mbuso
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply24 Mar 2023, 09:47
Official
Dear Mbuso
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
MM
Mbuso M's updateReviewer Update
24 Mar 2023, 17:36This company it's a **** their costomer admin agent called me and when I speak with her she would pretend like the line it's bad, I, am so ****ed off serious and I won't stop complaining until my matter is resolved
MM
Mbuso M's update24 Mar 2023, 17:36
Reviewer Update
This company it's a **** their costomer admin agent called me and when I speak with her she would pretend like the line it's bad, I, am so ****ed off serious and I won't stop complaining until my matter is resolved
Alexander Forbes Financial Services's replyOfficial
27 Mar 2023, 10:21Dear Mbuso
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply27 Mar 2023, 10:21
Official
Dear Mbuso
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations