Horrific Service

If there was anything less than a 1 star rating then I'd use it. I submitted my details on the 15th of August and till today it still hasn't gone for a tax derivative.

I called last week and spoke to a Tshepo who told me he would submit it for a tax derivative and i should wait 48 hours which was on the 26th.

Today I called and held for the longest time again and spoke to Phindile and she told me the exact same thing a week later. Nothing has been done yet on the claim for almost 8 weeks and this is utter nonsense to be honest.

Can we have I feedback on this matter, though looking at the lack of response to other complaints, clearly it won't happen. I have no reason to re-invest or even refer anyone after this shoddy service.

Momentum umbrella fund took less than 21 days after submission, I think I will move everything there.