FJ
Faghriey J

1 reviews | Active since Jun 2017

15 Jun 2017, 14:28

Horrific Service

<p>My story is just a follow up for whoever is going to help , because I'm still sitting at home with no work and waiting for Alexander Forbes to a pay a lump sum Pension Payout. Ear marked a month ago as urgent. I'm still waiting with nothing, literally. I think Alexander Forbes thinks it's a game to play with CLIENT's money. TRY calling their call centre TODAY. I phoned with other people's airtime and can't get through. I wish they could play my voice messages from previously speaking to the consultants. It's hilarious at beginning but this is serious now</p>

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply15 Jun 2017, 14:42
Official

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We are investigating this matter and will be in contact with you via the details provided.

Kind Regards

Bongiwe