AM
Annah M
1 reviews | Active since Jul 2015
27 Nov 2024, 12:17
Horrible service on my case ***
I have had such a horrible experience with Withdrawing my Moneys after my employment With CED ,the claim was submitted 28 august and today after following up since October the 2and I still don't have my money...They are sending me from pillar to post but cant allow me to speak to a senior who can escalate the matter
My case number is *** and its extremely painful to be told next week you will get your money with every phone call I have made to them.
This is extremely unprofessional as no one updates you and the whats app line has not been working for weeks into yesterday 26.11.2024
All I need is my withdrawal with immediate effect as its been sitting there for months
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
27 Nov 2024, 13:48Dear Annah ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Alexander Forbes Financial Services's reply27 Nov 2024, 13:48
Official
Dear Annah ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards