ZM
Zizipho M
1 reviews | Active since Jul 2023
06 Jul 2023, 12:01
Horrible Service
They are so horrible. They don't pick up calls. I have been on the line for 30 minutes no response. My airtime gone.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
06 Jul 2023, 13:05Dear Zizipho
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply06 Jul 2023, 13:05
Official
Dear Zizipho
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations