tM
thato M
1 reviews | Active since Jul 2020
18 Jan 2024, 12:11
Horrible service
My company has submitted my Provident fund documents 2 months now and nothing has happened since and whenever I try calling no one picks up the phone, I'm so ****ed and it's not yhe first time I jad to experience this horrible services from them, my father went through the same thing with this company
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Alexander Forbes Financial Services's replyOfficial
18 Jan 2024, 15:09Dear Thato
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply18 Jan 2024, 15:09
Official
Dear Thato
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations