LM
Lebohang M

1 reviews | Active since Oct 2024

21 Oct 2024, 11:59

Horrible service

It's been 2 months now I haven't received the payment the service is very bad they don't take their members serous

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply22 Oct 2024, 05:24
Official
Dear Lebohang 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations 

 
LM
Lebohang M's update23 Oct 2024, 22:47
Reviewer Update
I am still waiting for the response, regarding my claim the service is very poor.