SD
Sinead D
1 reviews | Active since Oct 2017
14 Apr 2021, 15:36
Horrible Customer Service
Emailed them a week ago about a claim that I sent in over 2 months ago and still no one contacted me. This is horrible customer services from them really. I've already waited years now I'm kept waiting again.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
15 Apr 2021, 08:07Dear Sinead
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply15 Apr 2021, 08:07
Official
Dear Sinead
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services