LM
Lebohang M
1 reviews | Active since Oct 2024
24 Oct 2024, 16:59
Horrible
I am extremely disappointed with their service my payment was rejected because of documents that we send and received by the,spoke to a guy who advised that the error Was on their side the system.
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
25 Oct 2024, 07:28Dear Lebohang
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply25 Oct 2024, 07:28
Official
Dear Lebohang
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
LM
Lebohang M's updateReviewer Update
25 Oct 2024, 19:46Wow back to stage one I am really tired of this,you admited that it's was error on your side yet again you do the same error, horrible service indeed, i can only imagine if I was late and my family will have to go through this nonsense
LM
Lebohang M's update25 Oct 2024, 19:46
Reviewer Update
Wow back to stage one I am really tired of this,you admited that it's was error on your side yet again you do the same error, horrible service indeed, i can only imagine if I was late and my family will have to go through this nonsense